Service Manager (Mobile Cranes)

Belle Chasse, Louisiana Office/Professional 7 days ago

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Summary: Seeking a Service Manager with expertise in mobile cranes to lead service operations, manage customer relations, and oversee technician work.

  • Requirements:

    • High School Diploma or GED required; Technical Degree preferred
    • Minimum of five years of experience in heavy construction equipment management or product support
    • Experience with mobile hydraulic and crawler cranes required
    • Proficiency in Microsoft Office Suite

  • Preferred Skills:

    • Familiarity with scheduling and expediting the turnaround of a rental fleet
    • Experience with Manitowoc, National, and Grove crane brands beneficial

  • Responsibilities:

    • Lead all service operations including customer relations and P&L budgeting
    • Ensure superior aftermarket service and support for parts, technical service, and related customer requirements
    • Oversee technician's work area and prioritize work orders
    • Negotiate warranty settlements and administer product warranty program
    • Coordinate efforts with sales & marketing staff


Pay Details: $80,000.00 to $90,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
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