Customer Service Front Desk

Moorestown, New Jersey Office/Professional 4 days ago

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Seeking a Customer Service Representative to address inquiries, resolve billing issues, and document customer interactions related to products and services.

Job Requirements:

  • High school diploma or equivalent

  • 0–2 years of customer service experience

Preferred Skills:

  • Familiarity with handling service and billing complaints

  • Ability to document customer interactions and maintain accurate records

  • Experience with escalation and referral processes for unresolved issues

Job Responsibilities:

  • Resolve customer service or billing complaints through merchandise exchanges, refunds, or bill adjustments

  • Contact customers regarding inquiries or outcomes of claim investigations

  • Refer unresolved grievances to appropriate departments for further review

  • Record all customer interactions, complaints, comments, and resolutions in company systems



Pay Details: $15.00 to $17.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.entegee.com/candidate-privacy-information-statement/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
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