Desktop Support Technician III

Summary: Seeking a Desktop Support Technician III with expertise in imaging, deploying machines, and troubleshooting within Windows OS environments.

• Requirements:

  • Experience with imaging, deploying machines, and troubleshooting
  • Administration and support of PCs using Windows 10 & 11 OS and Office 365
  • Basic knowledge of Active Directory and Exchange
  • Understanding of networking components like switches, routers, firewalls, VLANs, and wireless

• Responsibilities:

  • Image PCs and deploy applications using SCCM
  • Install, replace, configure hardware and software
  • Perform user and copier location moves
  • Advanced troubleshooting for Windows OS, desktops/laptops, printers, mobile devices
  • Install and troubleshoot Office 365 applications
  • Assist with basic network/server troubleshooting and repairs
  • Conduct installation/preventative maintenance of network/server equipment
  • Manage Active Directory user accounts
  • Document IT processes for Service Desk use

Pay Details: $29.00 to $33.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.entegee.com/candidate-privacy-information-statement/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.