Customer Service Associate III

Summary: Seeking a Customer Service Associate III with a focus on Aerospace, Defense & Marine (AD&M) to provide total customer satisfaction and increase sales through daily interactions.

Requirements:

• Knowledge of Microsoft Suite applications

• SAP and Salesforce proficiency is beneficial

• Prior experience in Customer Service is beneficial but not mandatory

• High school diploma or equivalent required

• College education is beneficial, degree not necessary

• Minimum of 4 years experience in Customer Service

Job Responsibilities:

• Establish and maintain customer business relationships

• Serve as the primary point of contact for customers

• Liaise between the customer and all internal points of contact

• Most interactions (internally and externally) will be via email, with minimal incoming/outgoing phone calls.

Please note that this is a hybrid position, with training potentially required on-site from Monday to Thursday. Fridays are remote, while Tuesdays are office-required scheduled workdays.

 

 

 

 

Pay Details: $20.00 to $40.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.entegee.com/candidate-privacy-information-statement/

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.