19328- Quality Tech II

Failure analysis role responsible for complaint investigations, returned medical device testing, root cause support, documentation, data review, and quality improvement activities.

Job Requirements

• Associate degree or equivalent work experience in a related discipline

• Experience with SAP, MES, or TrackWise

• Production or manufacturing background

• Experience conducting failure analysis or product investigations

• Experience documenting complaint findings or technical investigation results

• Experience reviewing manufacturing data

• Experience supporting root cause investigations

• Experience working with returned products, devices, equipment, or quality issues

Preferred Skills

• Experience with returned medical devices

• Experience with capital equipment, computer systems, or electronic equipment

• Experience supporting NCEP investigations

• Experience supporting CAPA activities

• Experience using testing tools and techniques for product failure analysis

• Experience supporting lab operations or lab process improvements

• Experience identifying product issue patterns through data analysis

Job Responsibilities

• Conduct independent failure analyses on returned medical devices and equipment

• Document complaint investigation findings

• Use testing tools and techniques to support root cause investigations

• Analyze product failures and record investigation results

• Review manufacturing data to identify trends, patterns, and potential causes

• Investigate and support resolution of NCEPs

• Support CAPA investigations and resolution activities

• Collaborate across departments to resolve product quality issues

• Support product quality improvement initiatives

• Drive continuous improvement activities related to failure analysis, complaint handling, and lab operations

• Support lab operations, process enhancements, and testing workflow improvements

Pay: 25-29/hr

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client.

Pay Details: $25.00 to $29.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.