Training & Development Specialist

Summary: Leads the design, delivery, administration, and evaluation of learning programs supporting Microsoft 365, Copilot, Power Platform, SharePoint, and broader modern-work technologies.

Job Requirements

• Bachelor’s degree or equivalent.

• 3–6 years of relevant learning, training, enablement, or talent development experience.

• Experience with learning management systems (LMS), e-learning, and computer-based training.

• Experience with instructional design, curriculum development, and assessment design.

• Experience collecting and analyzing training participation, adoption, and effectiveness data.

• Experience managing multiple concurrent learning or enablement programs.

• Experience managing external training vendors and program stakeholders.

• Experience creating written, visual, video, web, and presentation-based learning content.

• Proficiency with Microsoft 365.

• Experience coordinating the work of others.

Preferred Skills

• Experience with Microsoft Copilot.

• Familiarity with AI, agent-based tools, or AI enablement programs.

• Experience developing learning programs for Microsoft Office 365, Power Platform, SharePoint, or related modern-work technologies.

• Experience configuring or administering learning platforms and enterprise training systems.

• Experience evaluating third-party learning platforms and training vendors.

• Familiarity with platforms such as Microsoft Learn, Pluralsight, or similar learning solutions.

• Experience designing competency assessments and measuring learner progression.

Job Responsibilities

• Design and develop end-to-end learning paths and training programs for Microsoft 365, Copilot, Power Platform, SharePoint, Citizen AI, and related modern-work technologies.

• Develop curricula, assessments, training materials, and multi-channel learning content for internal and external learning platforms.

• Coordinate and deliver training programs across regions and external vendor cohorts.

• Measure training effectiveness through completion, adoption, competency, and post-training workplace impact data.

• Analyze business requirements, technology adoption data, and competency information to identify learning and capability gaps.

• Define learning objectives, target competency levels, and program outcomes based on identified gaps.

• Configure and maintain learning systems, learning paths, and supporting training processes.

• Establish and maintain operating procedures for training program rollout and administration.

• Create and publish training collateral, enablement materials, presentations, videos, and web-based learning content.

• Manage day-to-day relationships with external training vendors and coordinate cohort scheduling.

• Evaluate learning platforms and training vendors and provide recommendations based on functionality, program requirements, and learner needs.

• Analyze participation and program effectiveness data by region, program, and learner group.

• Develop reports and recommendations based on training adoption and effectiveness trends.

• Design and administer assessments to measure learner competency and progression.

• Maintain current knowledge of Microsoft 365, Copilot, AI agents, Power Platform, SharePoint, and related modern-work technologies.

Pay: 35-40/hr

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client.

Pay Details: $35.00 to $40.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.