Parts Order Fulfillment Analyst

Service Parts Forecasting Specialist responsible for forecasting new service parts, managing part availability, and supporting order fulfillment processes.

Job Requirements

• Experience developing service part forecasts using historical data, engineering input, product support input, and product/component knowledge
• Experience reviewing service part forecasts and recommending adjustments to forecast and ordering activity
• Experience managing order fulfillment processes to support service part availability
• Experience developing, recommending, and implementing strategies to meet master schedules
• Experience analyzing metrics and data to improve business processes and service part support performance
• Proficiency with SAP
• Proficiency with Microsoft Office Suite
• Experience in one or more operations support functions, including:
  • Purchasing
  • Warehousing
  • Logistics
  • Service parts management
  • Procurement

Preferred Skills

• Supply base knowledge
• Understanding of operations principles
• Familiarity with mechanical, electrical, and hydraulic machine systems and components
• Experience in a service support environment
• Experience generating reports from databases and computer systems
• Data analytics experience
• Statistics experience
• Experience planning, organizing, and implementing engineering projects
• Project management experience

Job Responsibilities

• Forecast new parts and manage part availability
• Develop global service part forecasts for newly adopted service parts
• Use historical data, engineering input, product support input, and product/component knowledge to build forecasts
• Participate in and facilitate scheduled meetings with product support, supply management, engineering, and marketing representatives
• Define service part requirements with cross-functional stakeholders
• Review service part forecasts and recommend adjustments
• Recommend ordering activity changes based on forecast reviews
• Execute business activities in alignment with established processes, policies, and objectives
• Manage the order fulfillment process to ensure service part availability
• Develop strategies to meet the master schedule
• Recommend and implement service part availability strategies
• Analyze metrics and data to improve business processes
• Improve service part support performance through data review and process improvement

Pay Details: $20.00 to $26.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.