At ENTEGEE, you’ll find
the technical position
you’ve been searching for

Technical Support Helpdesk - 59055546 - AG

Job Code: 59055546
Job Location: Minneapolis, MN
Category: Software Engineering
Last Updated: 10/06/2017
Apply Now!

Job Description:
• Accurately and quickly record all interactions with users in our IT Service Management Tool
• Meet or exceed standard individual metric goals
o Availability
o After Call Work (ACW)
o Call/Ticket Quality
o Customer Satisfaction (CSAT)  
 
Requirements:
Basic Qualifications:
• Accountable for delivering excellent customer service
• Answer and resolve inbound technology related (both technical and non-technical) calls
• Strong communication skillset and ability to translate technical knowledge to end users
• Ability to leverage internal knowledge resources as well as collaborate with other team members
 
For more information about this position, please contact the Entegee New Hope, MN office at 763-577-9000 or softwareteam@entegee.com.
 
Please reference job # 59055546AG
 
Equal Opportunity Employer
Minorities/Women/Veterans/Disabled
 
 
 

Apply

Bold text indicates required items.

Contact Information
Mr. Mrs. Ms.

*Enter your cell phone carrier to receive job opportunity alerts via text.
Your Resume *

Please select a resume that you would like to upload to the server and make sure the name contains only ONE period within the filename.

We only support [.doc, .docx, .htm, .html, .pdf, .rtf, .txt, .wps, .wpd] file extensions.

File to Upload:

Option 2:  Cut-and-Paste Resume

If your resume is not in one of the acceptable formats listed above, you may cut-and-paste it as ASCII Text in the box below.

Entegee is an equal opportunity employer. Entegee considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, or any other legally protected status. No question in the website is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.

Search Jobs

Current Search

Not Specified
Not Specified
Not Specified
Not Specified