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Technical Customer Service Representative - 59659413 - CG

Job Code: 59659413
Job Location: Sterling, VA
Category: Admin
Last Updated: 12/15/2017
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Job Description:
We are looking for a Technical Customer Service Representative.  
Main Responsibilities:
• Monitor and direct Repair Orders
• Pricing of Piece Parts (send out RFQ’s and answer technical questions that suppliers might have regarding material, finish, specs)
• Coordinate with e.g. machining shops to purchase piece parts according to drawing
• Gather piece parts in SAP
• Prepare quotes
• Find suppliers and distributors for piece parts
• Schedule external services (e.g. calibration of parts)
Additional responsibilities:
• Receive in orders/tools and enter them into SAP
• Send out quotes and process approvals
• Prepare shipment documents incl. international shipments = commercial invoice
• Invoicing
 
Requirements:
• High School Diploma or GED
• Must have 1-2 years of experience in a manufacturing environment
• Must be mechanically inclined
• Ability to read and understand blueprints/drawings
• SAP experience preferred
• Outstanding customer service commitment even in stressful situations
• Strong organizational skills to successfully develop and schedule, process, and complete multiple tasks
 
For more information about this position, please contact the Entegee New Hope, MN office at 763-577-9000 or techteam@entegee.com.
 
Please reference job # 59659413CG
 
Equal Opportunity Employer
Minorities/Women/Veterans/Disabled
 
 

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Entegee is an equal opportunity employer. Entegee considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, or any other legally protected status. No question in the website is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.

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