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Systems Administrator - 62569533 - AG

Job Code: 62569533
Job Location: Brigham City, UT
Category: Software Engineer
Last Updated: 06/29/2018
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Job Description:
The System Center Configuration Manager (SCCM) contractor shall provide SCCM Administration Services for the support of our SCCM Infrastructure, services, and health. The SCCM Administrator shall provide but are not limited to roles and responsibilities listed below:
Roles and Responsibilities:
• Perform advanced troubleshooting and problem resolution, to include but not limited to, issues with site-to-site communication, package distribution, and operating system deployment (OSD).
• Proactively monitor all SCCM infrastructure, services and health. Monitor primary sites and all SCCM clients in order to maintain high service availability and mitigate problems when identified.
• Work with the divisions to perform advanced troubleshooting and problem resolution on SCCM client issues to increase client health percentage to 90%+.
o Provide Tier 2/3 technical support for remote SMS Administrators in order to provide in depth troubleshooting for client issues.
• Create complex queries, reports, and other technical documents as required to report on client health, identify issues, etc.
• Generate query-based collections and SCCM reports using SQL and WQL.
• Create architectural diagrams, project plans and presentations.
• Assess existing infrastructure to provide recommendations, and research and integrate new technologies that shall improve the overall quality of service while reducing total cost of ownership.
• Validate deployment plans for compliance with existing performance limitations of the enterprise server's software.
• Document enterprise configuration management and preventative maintenance as required.
• Provide information/support to team handling patch management if needed.
• Perform trend and root-cause analysis to resolve systematic issues and groups of trouble tickets.
o Efforts shall be documented in the trouble ticket system.
• Follow the change management process as necessary.
• Provide consolidated weekly activity reports to manager on health of SCCM environment and status on client health.
• Experience with error logging/debugging and scripting.
• Ability to track, manage, and ensure tasks are completed in a timely manner.
 
Requirements:
Minimum Qualifications:
• Bachelor degree in Computer Sciences/Information Systems or 4+ years’ experience in SCCM administration required.
• Analytical skills to define and solve problems.
• Excellent written and verbal communication skills with ability to interact with IT stakeholders and leadership.
• Best Candidates will have advanced skill sets in:
o Ability to use and administer the toolset without assistance and/or additional training.
o Experience performing SCCM Administrator responsibilities, which include software import and deployment process.
o Skills in reading log files.
o SCCM Reporting.
o Experience in supporting, troubleshooting, and administering the SCCM toolset and infrastructure.
Not required but beneficial to have:
• Knowledge in administration and pulling reports from xAssets and correlating the information with SCCM, etc.
 
**Key skills include SCCM admin skills, communication and soft skills (will be interfacing w/ Business IT team and Engineers to correct issues,) Exp. w complex queries and reports (pull dates, diagnostic/troubleshooting skills.)
 
For more information about this position, please contact the Entegee New Hope, MN office at 763-577-9000 or softwareteam@entegee.com.
 
Please reference job # 62569533AG
 
Equal Opportunity Employer
Minorities/Women/Veterans/Disabled
 
 
 

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