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Support Center Tech - 60631794 - TV

Job Code: 60631794
Job Location: Arden Hills, MN
Category: Admin
Last Updated: 02/12/2018
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Job Description:
Our customer is looking for Support Center Technicians to work on the phone doing Technical Support. Will provide global industry-leading technical support over the telephone to customers M - F, 8-5pm CST
• Communicate through multiple pathways (phone, fax, email, etc.)
• Manage inquiries and provide technical product support for clinician, rep and patient customers utilizing the Latitude Remote Monitoring Product
• Educate, support and train customers through phone consultation, training programs, written correspondence and general field assistance
• Document and evaluate customer inquiries, comments and concerns
• Create relevant technical publications and reference materials
• Maintain up-to-date general industry knowledge
• HS Degree required with some post-secondary training (IT or Medical Certifications or Associates Degree)
• Medical or IT background
• Technical Call Center experience.
• Candidates Must have technical phone work experience**
PREFERRED, but not required:
• 4-year degree
For more information about this position, please contact the Entegee New Hope, MN office at 763-577-9000 or
Please reference job # 60631794TV
Equal Opportunity Employer


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Entegee is an equal opportunity employer. Entegee considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, or any other legally protected status. No question in the website is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.

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