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Service Technician - 58863418 - MG

Job Code: 58863418
Job Location: Eden Prairie, MN
Category: Technicians
Last Updated: 10/18/2017
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Job Description:
Seeking a Service Technician to provide technical assistance and guidance to the production, customer support, field service, and engineering teams. Will service, troubleshoot, and repair complex electro-mechanical systems and system sub-assemblies used in all the company’s equipment.
• Identify faulty components and sub-assemblies using basic troubleshooting techniques; repair and/or replace accordingly
• Enter repair information into Complaint Handling database
• Update device history records and complaint records.
• Prepare repair records for customer invoice
• Test product to verify it meets design specifications
• Make arrangements with Customer Support for return shipments to customers
• Install new software and update hardware components as required including quality and performance testing on systems to verify upgrades
• Check Engineering Change Order records and evaluate each system to determine if software or hardware upgrades are necessary
• Generate Quality System Records on applicable documentation
• Participate in continuous improvement activities related to process, documentation and material improvements
• Obtain replacement parts as necessary and perform inventory transactions within EPR/MRP database
• Perform decontamination of returned injector systems
Required Qualifications:
• Minimum of an Associate Degree in electronics or similar
• 1 to 5 years of electro/mechanical assembly experience
• Proficient in the use of mechanical assembly tools (i.e. wrenches and screw drivers)
• Basic knowledge on measurement equipment (i.e. Digital Multi Meter, caliper, micrometer)
• Basic level of computer proficiency including MS Word, Excel, Outlook, and MRP Systems and database systems
• Knowledge of Good Manufacturing Procedures (GMPs), ISO regulations, and Quality Systems as it pertains to hardware manufacturing at Medical Device Manufacturers
• Demonstrated ability to follow manufacturing processes directions and drawings to mechanically assemble components (e.g., sheet metal parts, electrical parts)
• The physical ability to lift and package assemblies up to 50 lbs.
Preferred Qualifications:
• 1+ year(s) medical device assembly experience
• Demonstrated experience utilizing ERP and Complaint Handling databases.
For more information about this position, please contact the Entegee New Hope, MN office at 763-577-9000 or
Please reference job # 58863418MG
Equal Opportunity Employer


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Entegee is an equal opportunity employer. Entegee considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, or any other legally protected status. No question in the website is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.

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