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Sales Support Admin - 63045734 - MU

Job Code: 63045734
Job Location: Miami, FL
Category: Admin
Last Updated: 08/13/2018
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Job Description:
Responds to customer calls, assessing a customer's requirements and determining the most cost-effective solution(s) to a customer's problems. The incumbent provides general technical consulting to customers and company staff distinguishing among hardware, reagent and/or software issues in order to dispatch the appropriate resource at minimum company expense; collects and analyzes data to enhance customer satisfaction; and classifies customer complaint information The Informatics implementation assistant is responsible for driving customer readiness and help the Remisol Zone Manager to efficiently coordinate resources involved in new Remisol installations. Additionally, this position is responsible for maintaining a high level of customer satisfaction with our Implementation services and delivery of our Informatics products. The Informatics implementation assistant will work closely with the Remisol Zone Managers, Project Managers and the Sales organization to understand the customer needs and align all parties on readiness and execution of established priorities. A key responsibility will be ensuring that all data systems, inputs, and outputs are accurate and driving efficiency and improved productivity.
 
 Requirements:

• High School Diploma, plus no less than 6 years of experience working in or supporting a laboratory / diagnostic instrumentation preferred.
• The key areas that we would need is experience in either field IT or project management. But we can say that we can lean toward folks with project management skill sets, it will be a good thing.
• Networking and/or LIS implementation / development certification / experience preferred
• Project Management experience strongly preferred.
• Networking and/or LIS implementation / development certification / experience preferred
• Project Management experience strongly preferred.
• Must be willing to travel domestically up to 10% of the time.

For more information about this position, please contact the Entegee New Hope, MN office at 763-577-9000 or techteam@entegee.com.
 
Please reference job # 63045734MU
 
Equal Opportunity Employer
Minorities/Women/Veterans/Disabled
 
 


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Entegee is an equal opportunity employer. Entegee considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, or any other legally protected status. No question in the website is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.

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