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IT Director / Sr Network Engineer- 59336761TV

Job Code: 59336761
Job Location: Rogers, MN
Category: Software Engineering
Last Updated: 11/09/2017
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JOB DESCRIPTION
We are looking for an IT Director / Sr Network Engineer that can dig in and evaluate our customer’s current IT Department. This individual will play a crucial role in supporting all of our customers divisions with their various software programs.  This Individual is also responsible for assisting in the design, delivery, and improvement of in-house software applications training programs and related courseware.  
• Field incoming problem tickets from end users to resolve application and software issues within servers, databases, and other mission-critical systems.
• Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
• Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Designs and implements disaster recovery plan for operating systems, databases, networks, servers and software applications.
• Provides on-call technical support.
• Maintain and enhance performance of all new and existing software and applications.
• Identify and learn appropriate software applications used and supported
• Coordinate with department heads to assess departmental application training needs and objectives.
• Participate in the design, development, and delivery of software applications training programs and individual classes.
• Post software updates, drivers, knowledge bases, and frequently asked questions resources on company intranet to assist in problem resolution.
• Perform preventative maintenance, including the installation of service packs, patches, hot fixes, and anti-virus software.
 
JOB REQUIREMENTS
• Associate degree, college diploma or university degree in the field of computer science, information systems, or related field and/or three years equivalent work experience.
• Must have in-depth, hands-on knowledge of and experience with enterprise and desktop applications, including ERP packages (Viewpoint, HCSS), and Office 365.
• Must also have experience with Microsoft Windows, spreadsheets, word processing -and email applications (preferably Microsoft Office applications).
• Must be able to demonstrate working knowledge on client/server configurations and LAN/WAN (Citrix) technologies.
• Experience with Crystal Reports and SQL
 
Equal Opportunity Employer
Minorities/Women/Veterans/Disabled
 
For more information about this position, please contact the Entegee New Hope, MN office at
763-577-9000 or softwareteam@entegee.com.
 
Please reference job # 59336761TV
 
 

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Entegee is an equal opportunity employer. Entegee considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, or any other legally protected status. No question in the website is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.

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