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Desktop Support Senior - 59838583 - JF

Job Code: 59838583
Job Location: Chandler, AZ
Category: Software Engineering
Last Updated: 12/05/2017
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Job Description;
Currently seeking an experienced PC Support Technician to provide leadership to our Information Services team in our Chandler, AZ offices.
Job Duties:
• Manage VPN tokens
• Coordinate loaner laptops for employees
• PC hardware and equipment delivery/pickup
• Monitor deployments
• Deploy new Windows based systems for new hires
• Collect hardware and equipment from terminated employees
 
Requirements:
Qualified candidate should have the following skills:
• Customer relationship skills
• Must have a passion for customer support
• Strong troubleshooting and problem solving abilities
• Must maintain a neat and organized work area
• Communication skills (English speaking)
• Ability to complete multiple simultaneous projects in a timely manner
• Quick learner / self-directed
• Work with minimal supervision in a fast paced environment
• Follow instructions
• Work and act in a safe manner
• Strong work ethic
• Ability to work well under pressure and to meet deadlines as needed
• Requires attention to detail and the ability to follow precise instructions
Qualified candidate must meet the following physical requirements:
• Must be able to lift and carry a minimum of 50 lbs.
• Must be able to spend an entire shift on their feet (walking, up/down stairs, standing, crawling under desks)
• Ability to work an entire shift of sustained physical labor
Qualified candidate should be able to accomplish all of the following tasks with minimal supervision:
• Resolve problems related to hardware, software, and network
• Create, maintain and follow standard work documents and checklists
• Install and configure software
• Solve problems with applications, printers, projectors, desktops, and phones
• Proficiency working in a Microsoft operating system environment
• Unbox, stage, install, and configure new computer systems
• Experience using drive imaging tools
• Follow established processes
Education/Experience:
• Candidate must have a minimum of 2 years technical support experience
 
 
For more information about this position, please contact the Entegee New Hope, MN office at 763-577-9000 or softwareteam@entegee.com.
 
Please reference job # 59838583JF
 
Equal Opportunity Employer
Minorities/Women/Veterans/Disabled
 
 

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Entegee is an equal opportunity employer. Entegee considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, or any other legally protected status. No question in the website is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.

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