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Desktop Support Senior - 58319439 - SB

Job Code: 58319439
Job Location: Chandler, AZ
Category: Software Engineering
Last Updated: 08/11/2017
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Job Description:
This position will plan, support, & maintain division network & communication infrastructure at our Chandler & Gilbert locations.
Responsible to ensure key network and communication infrastructure systems meet business requirements and are functioning at optimum levels while maximizing system availability. This position will have primary ownership of support, upgrades, documentation, and maintenance of division network and communication infrastructure outside the data center. This position will also be responsible for establishing strong working relationships with their peers and vendors, especially with counterparts on the Enterprise Network team that manage the core network elements inside the data center.
Core Functions -
• Direct support responsibilities for LAN voice/data infrastructure outside the data center, with emphasis on support of network enclaves classified networks used for the development and testing of Launch Vehicle Division programs
• Use best practices in support and maintenance of network infrastructure to ensure the highest consideration for availability, security, performance, and scalability
• Implementation and project leadership based on business needs, project requirements, or proactive improvement processes
• Cross-functional IT technical thought leadership involving high collaboration that results in design considerations for the highest strategic priorities.
• Interfaces as technical leader for collaboration with the Enterprise Network and Communications Infrastructure team
• Adheres to enterprise standards and principles in the support and maintenance of Network and communication infrastructure and services
 
Requirements:
Required Qualifications
• Minimum 4+ years working in a team oriented IT environment designing and supporting enterprise networks, TCP/IP network design
• Strong troubleshooting/triage abilities utilizing common methodologies or tools such as packet capturing, network taps, and network analysis
• Advanced level understanding of routing protocols such as BGP, EIGRP, as well as route distribution and optimization
• Advanced level understanding of QoS concepts and implementation
• Understanding of Cisco best practice architectures and design principles
• Demonstrated experience supporting and maintaining highly available network architectures
• Advanced level understanding of LAN technologies
• Working knowledge of wireless technologies utilizing controller-based systems and authentication protocols
• Expert level understanding of public and private IP addressing best practices designs and implications
• Understanding of various network security best practices, protocols and implementations.
• Demonstrated skills in business case development for proposed technology changes
• Proven ability to work with both highly technical and business oriented resources and to work in a matrixed, team-based environment
• Excellent customer service attitude and skills
• Exceptional organizational skills with attention to deadlines and details
• Ability to self-manage and report on projects and initiatives
• Self-motivated and able to multitask under tight schedules
• Strong analytical and problem solving skills
• Strong written, verbal and facilitation skills
• Strong documentation skills, as well as version management
Desired Qualifications -
• IP Telephony/VoIP systems is highly desirable.
• Experience with common management and reporting tools such as NetMRI or Solarwinds a plus.
• Understanding of enterprise DNS and IPAM with Infoblox a plus.
Education
• Bachelor’s degree in Computer Science or combination of equivalent education and work experience.
• CCNP and/or CCDP Certification preferred, CCIE is desired.
 
For more information about this position, please contact the Entegee New Hope, MN office at 763-577-9000 or softwareteam@entegee.com.
 
Please reference job # 58319439SB
 
Equal Opportunity Employer
Minorities/Women/Veterans/Disabled
 
 
 


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Entegee is an equal opportunity employer. Entegee considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, or any other legally protected status. No question in the website is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.

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