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Desktop Support Engineer - 64322972 - CG

Job Code: 64322972
Job Location: Chandler, AZ
Category: Mechanical Engineering
Last Updated: 10/25/2019
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Job Description:
• Provides technical support for computers and associated networks
• Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors consistent with IT standards and processes
• Provides personal computer, hardware, and software support
• Installs, services, and repairs personal computers and installs attendant software
• Connects personal computers and terminals to existing data networks
• Coordinate issues and solutions with other IT support personnel and users
• Instructs users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases
• Use a Help Desk tracking system to document issues and resolutions
• Ensure compliance with established company security policies and accepted risk impact to the business
• Maintain configuration management documentation
• Perform system or network administrative functions at the primary level
• Assist users via remote support tools or at the user’s desk
Basic Qualifications:
• Bachelors STEM degree from an accredited institution with 2 years of experience as System Administrator and/or Desktop/IT Support
• Very knowledgeable in Microsoft Operations systems (Windows 7 and 10 Professional and familiarity with Windows Server 2008, Windows Server 2012) and windows networking
• Configure network clients and workstations via Ethernet based infrastructure
• Understand and use various ghosting/image duplication programs for the deployment of network workstations to include but not limited to SCCM
• Knowledge of IOS devices
• Work independently on assigned projects, as well as, be part of an overall team effort – multi-task and time management
• Configure and trouble shoots Microsoft Exchange Email clients
• Work with a team to perform quick computer equipment lease returns and deployments
• Perform basic Active Directory task such as password resets, adding/removing user groups
• Understand and implement network shares to include setting folder and user permissions
• Basic understanding of a VOIP technologies
• Diagnose and mitigate basic network connectivity issues
• Quickly determine user issues and take action to solve problems
• Must be a US Citizen
For more information about this position, please contact the Entegee New Hope, MN office at 763-577-9000 or
Please reference job # 64322972CG
Equal Opportunity Employer


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Entegee is an equal opportunity employer. Entegee considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, or any other legally protected status. No question in the website is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.

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