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Desk Side Tech - 59944501 - TV

Job Code: 59944501
Job Location: Alpharetta, GA
Category: Software Engineering
Last Updated: 12/29/2017
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Job Description:
Provides technical support for computers and associated networks.
Job Responsibilities:
• Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, related PC software, telephones, cables, and connectors.
• Provides personal computer, hardware, and software support.
• Installs, services, and repairs personal computers and installs attendant software.
• Connects personal computers and terminals to existing data networks.
• Instructs users in the use of personal computers and networks.
• Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases.
• Able to meet assigned project milestones and desktop productivity goals regularly and with little intermediate intervention.
• Monitor Remedy Help Desk Queue, taking ownership of support calls, and resolving support issues.
Quality Systems Duties and Responsibilities:
Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
 
Requirements:
Qualifications
• AA Degree or equivalent work experience in related discipline and 1 year of related experience.
 
For more information about this position, please contact the Entegee New Hope, MN office at 763-577-9000 or softtwareteam@entegee.com.
 
Please reference job # 59944501TV
 
Equal Opportunity Employer
Minorities/Women/Veterans/Disabled
 

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Entegee is an equal opportunity employer. Entegee considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, or any other legally protected status. No question in the website is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.

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