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Customer Support Center Tech - 57961185 - JL

Job Code: 57961185
Job Location: Arden Hills, MN
Category: Admin
Last Updated: 07/21/2017
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Job Description:
M - F, 8-5pm CST
• Communicate through multiple pathways (phone, fax, email, etc.)
• Manage inquiries and provide technical product support for clinician, rep and patient customers utilizing the LATITUDE Remote Monitoring Product
• Educate, support and train customers through phone consultation, training programs, written correspondence and general field assistance
• Document and evaluate customer inquiries, comments and concerns
• Create relevant technical publications and reference materials
 
Requirements:
• HS Degree required with some post-secondary training (IT or Medical Certifications or Associates Degree)
• Medical or IT background
• Technical Call Center experience
PREFERRED, but not required:
• 4-year degree
 
For more information about this position, please contact the Entegee New Hope, MN office at 763-577-9000 or techteam@entegee.com.
 
Please reference job # 57961185JL
 
Equal Opportunity Employer
Minorities/Women/Veterans/Disabled
 

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Entegee is an equal opportunity employer. Entegee considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, or any other legally protected status. No question in the website is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.

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