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Customer Service Rep - 59612738 - AG

Job Code: 59612738
Job Location: Chambersberg, PA
Category: Admin
Last Updated: 11/22/2017
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Job Description:
Customer Service Representative
This position is responsible for establishing and maintaining a profitable relationship with customers on behalf of the company by taking personal and complete responsibility for each customer account as assigned. Along with ensuring that all customers’ requirements and needs are completely met.
 
Requirements:
• Minimum 3+ years’ work experience; 2 + years Call Center experience preferred
• Must have recent experience working in a Customer Service/Call Center role and environment.
• Leadership experience preferred
• Order Process knowledge, Escalation Process knowledge & fundamental math basics
• Professional communication both written & verbal
• SAP experience preferred
• Microsoft Office knowledge basic required
• Microsoft Excel - basic experience preferred
• SalesForce experience preferred
• Exceptional Phone, Email and Customer Communication skills
• Order Processing knowledge and experience; high volume beneficial
• E-Business (E-Commerce /DECOM, EDI, LCI, Customer Portals) experience preferred
• Basic Project knowledge required
 
For more information about this position, please contact the Entegee New Hope, MN office at 763-577-9000 or techteam@entegee.com.
 
Please reference job # 59612738AG
 
Equal Opportunity Employer
Minorities/Women/Veterans/Disabled
 
 

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Entegee is an equal opportunity employer. Entegee considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, or any other legally protected status. No question in the website is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.

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