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Customer Relations Manager- 53037560SB

Job Code: 53037560
Job Location: Anoka, MN
Category: Business
Last Updated: 09/01/2016
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• Our customer is looking for a Customer Relationship Manage to analyze Design, Implementation, Go-Live within MS Dynamics CRM.
• Leverage understanding of CRM systems to drive technical improvements and identify areas for process development.
• CRM application requirements definition and design.
• Test functionality developed by the implementation team against business requirements.
• Support and drive change process and communication .
• Coordinate and contribute to end-user training, including creation of user documentation and training materials.
• Prepare technical specifications for customizations required during a Dynamics CRM implementation.
• Leverage understanding of CRM solutions in order to recommend and implement 3rd party add-on solutions.
• Hands-on configuration of MS Dynamics CRM. Provide pre-go-live and post-go-live end-user support and training.
• Provide pre-sales support to the customer account manager for prospective CRM clients.
• Perform system administrator function of the MS Dynamics CRM application.
• Responsible for maintaining functional areas of contacts / relationship, accounts, opportunities, dashboards and reports.
• Bachelor degree in business, Marketing or IT Field is needed.
• 2+ years of strong operational experience with MS Dynamics required.
• Microsoft Dynamics CRM administrator certification a strong plus.
• Experience in Agile is desired.
Equal Opportunity Employer
For more information about this position, please contact the Entegee New Hope, MN office at
763-577-9000 or
Please reference job # 53037560SB


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Entegee is an equal opportunity employer. Entegee considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, age, marital or veteran status, disability, or any other legally protected status. No question in the website is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.

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